How to Order

Three ways to order — whichever works for you.

Online checkout, email orders, or a visit by appointment. We make it easy for embroidery shops to get what they need, fast.

Option 1

Order online

Fastest way for one-off orders or smaller quantities. Follow these four steps:

1

Choose your product

Browse by category or use the search bar to find exactly what fits your machine.

2

Add to cart

Review your items, adjust quantities, or save favorites to your wishlist.

3

Enter shipping info

Fill in your shipping address. We’ll calculate delivery time and any tax.

4

Pay securely

Check out via PayPal (Visa, MasterCard, Amex, Discover, or PayPal balance).

Need help mid-checkout? Email info@sunwayembroidery.com and we’ll jump in.
Option 2

Order by email

✉️

Best for bulk, recurring, or wholesale orders

Email us at info@sunwayembroidery.com with the following info, and we’ll send you a quote — usually within 15 minutes during business hours:

  • Your embroidery machine brand and model (essential for hoops and machine parts)
  • Product details: item name, size, color, quantity
  • Your billing and shipping addresses
  • Any shipping preferences (standard, expedited, etc.)
  • Whether you’re a wholesale or trade account
Tip: Including your machine model up front lets us confirm compatibility before quoting — saves a round of emails.
Option 3

Visit in person

🏢

By appointment only

Want to see products in person, talk through compatibility, or pick up an order? Email info@sunwayembroidery.com to set up a visit at our Toronto warehouse.

Need help with your order?

Whether you’re placing a first order or restocking for the season, we’re happy to help.